Communication and Providing Feedback

Importance of Communication

Good care requires constant communication between you and your health-care providers. The more we know about you, the better we can understand your concerns and health needs. In turn, we can provide you with better care. On a day to day basis, we encourage you to ask us about your care.

As a resident or loved one, you have a lot to contribute towards the safety of your health care.

Why should you be involved in your care?

  • By being involved, you can let your health-care team know when you need help understanding issues about your care.
  • By being active in your own plan of care, you will know what to expect, how to address any problems and who can help you.
  • By becoming informed about your health and plan of care, you will help us do what is right for you.
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