COVID-19 and Long-Term Care

The Eastern Health Long-Term Care Program understands the importance of residents and their families to stay up-to-date with COVID-19 information.

General visitation

As of February 15, 2021, full visitor restrictions are in effect at all long-term care facilities in the Eastern Health region.

This means that all in-person visits to residents in long-term care facilities are suspended until further notice and the general public are asked not to visit any residents during this time.

This measure is in place to protect elderly residents, and those with weakened immune systems or underlying medical conditions who are at a higher risk of developing complications from COVID-19. The well-being of people in our residential care settings is paramount.

Please see Visitation and Support Persons for more information.

End-of-life visiting (all care facilities)

Residents at end-of-life

The clinical care team will discuss visiting protocols with the support person/designated visitors, and advise the number of visitors permitted, as determined by the clinical status of the resident.

Consideration must be given to the prevalence of COVID-19 in the community, screening of visitors, and the ability to support multiple visitors when the resident is not in a private room.

A pastoral support person is in addition to the designated visitors and considered part of the care team.

For further information on palliative care and end-of life visitation, please discuss your specific situation with your health-care team.

Please see Visitation and Support Persons for more information.

Virtual visitation

Virtual visitation can be an alternate way to connect with loved ones during these visitor restrictions. To arrange for a virtual visit, please discuss with your care team.

Support persons

In certain exceptional circumstances, residents may be permitted one designated support person/caregiver while these restrictions are in place, consistent with Eastern Health’s Family Presence and General Visitation policy.

A support person may be a relative, legal guardian, friend, or formal/informal caregiver who provides direct care to the client (e.g. including assistance with feeding, mobility, personal care, communication assistance or assistance with significant behavioural symptoms.) If you feel a support person/caregiver is required, please discuss your request with your care-team.

This measure is in place to protect elderly residents, and those with weakened immune systems or underlying medical conditions who are at a higher risk of developing complications from COVID-19. The well-being of people in our residential care settings is paramount.

Please see Visitation and Support Persons, for more information.

Screening

Authorized visitors can expect a screening process upon arrival to a residential care facility which includes questions about travel history, if you have COVID symptoms, and contact information.

We are encouraging designated visitors/support persons to consult with the care team and homes at the various facilities for information about visiting hours and arranging visits, as these may vary by facility and circumstances. See contact information of long-term care facilities and personal care homes.

Additional visitation information can be found here including end of life visitation guidelines:  Guidelines for Support Persons/Designated Visitors Acute Care, Long-Term Care Homes, Personal Care Homes, Community Care Homes, Assisted Living Facilities.

 

Share This Page: