COVID-19 and Long-Term Care

The Eastern Health Long-Term Care Program understands the importance of residents and their families to stay up-to-date with COVID-19 information.

Vaccine Passport (NLVaxPass)

  • Effective October 22, 2021, in line with provincial vaccine passport guidelines, visitors to long-term care facilities, personal care homes and community care homes are required to present proof of COVID-19 vaccination status (digital/paper QR code or copy of an official vaccination record) or an approved medical exemption.
  • Visitors, ages 12 years and older, are asked to present the following upon entry: Proof of COVID-19 vaccination status and identification with name and date of birth (name on vaccination passport/record must match ID).
  • Children under the age of 12 can visit when accompanied by an adult who is eligible to visit. As per provincial vaccine passport guidelines, children have three months from their 12th birthday to get fully vaccinated.
  • For more information, please visit:

General visitation

Visitor restrictions have been lessened and general visiting to all provincially operated long-term care homes, personal care homes, and community care homes may occur however individuals will be required to adhere to public health guidance to ensure the safety of residents and staff.

  • The resident/family will coordinate the visiting times, ensuring that physical distancing requirements can be maintained by the visitors in the space available.
  • To assist in maintaining physical distancing, it is recommended that patients/residents have only two visitors at a time. When children 18 years and under are visiting, two adults may be present while the children are visiting the patient/resident.
  • Visitors are not limited to one visit a day.
  • When visiting a patients/resident in a multi-bed room, visitors are reminded that physical distancing is recommended as much as possible. As well, please keep in mind the comfort level of the other patients/residents of the room.
  • Visitation may be suspended if visitors are not abiding by procedures/facility policies.

Please note: Some areas may not be able to accommodate multiple visitor(s) due to the need to maintain physical distancing requirements. In these cases, clinical care teams will work with patient/resident/families to identify visitation options.

Additional Visitation information can be found here including end of life visitation guidelines :

End-of-life visiting (all care facilities)

Residents at end-of-life

The clinical care team will discuss visiting protocols with the support person/designated visitors, and advise the number of visitors permitted, as determined by the clinical status of the resident.

Consideration must be given to the prevalence of COVID-19 in the community, screening of visitors, and the ability to support multiple visitors when the resident is not in a private room.

A pastoral support person is in addition to the designated visitors and considered part of the care team.

For further information on palliative care and end-of life visitation, please discuss your specific situation with your health-care team.

Virtual visitation

Virtual visitation can be an alternate way to connect with loved ones during these visitor restrictions. To arrange for a virtual visit, please discuss with your care team.

Screening for COVID-19

Authorized visitors will be screened upon arrival to a residential care facility which includes questions about travel history and if you have COVID symptoms.  Visitors will also be asked to provide your contact information.

These measures are in place to protect elderly residents, and those with weakened immune systems or underlying medical conditions who are at a higher risk of developing complications from COVID-19. The well-being of people in our residential care settings is paramount.

Please see Visitation and Support Persons, for more information.

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Last updated: 2021-10-26